We’re sorry to hear your items haven’t arrived yet. Most transactions are instant, but occasionally there is a delay between the app store and the game.
Before contacting us, please try restarting the app to see if it triggers the delivery. If the items are still missing after 24 hours, please follow the steps below:
1. Locate your Club ID
To find your Club ID, go to [insert location, e.g., the "Settings" menu or "Manager Profile"].
2. Find your Payment Receipt
We cannot manually add items without proof of purchase. Please locate the receipt sent to your email from your specific store:
3. Contact Support
Once you have the information above, please reach out to us via Submit a Ticket so we can fix this for you
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